It’s a Workflow task geo-management system that allows you to monitor and track service orders or job tickets in real time. Data is displayed on a comprehensive user friendly dashboard that boosts decision making.
Team members use the TeamVox works mobile app to fill in all job ticket information while on the field, then, this information along with their device´s metadata gets to our cloud server through the available mobile data network so it can be accessed from anywhere anytime.
Instant remote visualization of all field team members, segmented by role, assigned service area, locations or customers.
Service cycle traceability.
Schedule and optimal route planning.
Data capture and systematization through dynamic editable forms.
Measure Key performance Indicators through workforce reports and customer feedback.
Direct communication via corporate chat.
Employee activity history and request management.
Integration with other company management systems such as CRM, ERP’s B.I, etc.
Check-in / Check Out control and reporting.
Customer signature verification registry.
Decentralized information registry and systematization.
Automated email notifications to customers.
Linking mobile users to geozones and workgroups to simplify field assignment
Fixed asset heat map.
Device tracking by zone or location.